- Upon receipt of your new merchandise, please inspect carefully as to the contents and condition. All claims for damaged or missing items MUST be reported to US within five (5) business days upon receipt of merchandise. In the event your package arrives damaged, it is the responsibility of the customer to contact the carrier to inspect the package to assure full refund/replacement. All packaging MUST be retained until the problem has been resolved.
- Carefully unpack and inspect all merchandise. Please DO NOT damage the manufacturer’s packaging. DO NOT throw away any material included with the package until you are certain the product has not been damaged. We cannot accept merchandise for return with incomplete, damaged or missing collateral material.
- Maintain your Invoice. Read all instruction manuals BEFORE testing your equipment.
- We accept neither responsibility nor liability for any consequential or incidental damages resulting from the installation or operation of any merchandise purchased from us.
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