If you purchase something, such as a Cello Core or Cello sensor direct from ASE Smart Energy Inc., we need to obtain the appropriate information in order to complete the purchase transaction. Depending upon the method of payment that you select and your location, the required information may vary. However, generally speaking we will need:

  • Your Name
  • Billing Address (for Credit Card Orders)
  • Shipping Address
  • E-Mail Address
  • Phone Number
  • Credit Card Number (for Credit Card Orders)
  • Expiration Date (for Credit Card Orders)
  • CCV2 Code (for Credit Card Orders)

We use shopping cart features that safeguard this information by using industry standard SSL (Secure Sockets Layer) encrypted servers. SSL encodes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information. All information collected by ASE Smart Energy Inc. is stored on the Cello Cloud Servers located in North America. All personal information will be retained in client files as the file is active for such periods of time as may be prescribed by applicable laws and regulations. A file will be deemed inactive when an amount owing is fully paid off. Information placed in an inactive file will be retained for a period of seven (7) years.